The processing of personal data through the TourenUp App is managed by Denis Bondar, a sole proprietor incorporated in Luxembourg (“TourenUp,” “we,” “us,” or “our”). As the Data Controller, we are responsible for determining the purposes and means of processing personal data through our app. Our commitment is to handle your personal data with utmost care and transparency, ensuring compliance with applicable regulations, including but not limited to Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation - GDPR) and Luxembourg’s data protection laws.
Contact Information:
Company Name: Denis Bondar
Contact Person: Denis Bondar
Email: denis@touren.tech
Website: https://www.touren.tech/
TourenUp collects and processes personal data to deliver a seamless and personalized experience through our app. The data we collect depends on your interaction with our app and can include the following categories:
Account Information: Personal details such as your name, email address, username, and profile photo, required to manage your account, personalize your profile, and enable interaction with other users.
Activity Data: Data related to your activities within the app, such as routes recorded, locations visited, routes shared, and interactions with other users, used to improve user experience and provide customized recommendations.
Device Information: Information about your device, including device type, operating system, unique device identifiers, IP address, and app settings, used to optimize app performance and ensure secure account access.
Location Data: Real-time location data when using features like route recording or navigation, enabling accurate navigation services and enhanced route discovery.
Usage Data: Information on how you use the app, such as pages visited, features accessed, and settings configured, to understand user behavior and improve the app.
Legal Basis for Processing:
Performance of a Contract: Processing is necessary to provide requested services, such as account creation or route recording.
Legitimate Interest: Processing supports our interest in improving services, ensuring app security, and enhancing user experience.
Consent: We obtain your consent for specific processing, such as personalized marketing or location data access, where required by law.
TourenUp may share your personal data with third-party service providers to support our operations, including:
Cloud Storage Providers: For secure data storage and management.
Analytics Providers: To analyze app usage patterns and optimize services.
Customer Support Services: To assist with user queries and issue resolution.
Marketing Partners: To send promotional content or advertisements, with your consent.
We ensure these third parties comply with GDPR and Luxembourg’s data protection laws, using safeguards like standard contractual clauses for data transfers outside the European Economic Area (EEA).
As a user, you have the following rights regarding your personal data:
Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Correct inaccurate or incomplete personal data.
Right to Erasure: Request deletion of your personal data when no longer necessary or under certain conditions.
Right to Restrict Processing: Request restriction of data processing in specific situations, such as when contesting data accuracy.
Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
To exercise these rights or withdraw consent, contact us at denis@touren.tech. We will respond within the timeframe required by applicable laws, typically within one month.
We retain personal data only as long as necessary for the purposes collected or as required by law: Account Information: Retained while your account is active; deleted within a reasonable period after account deletion, except for legal or regulatory requirements.
Activity and Usage Data: Retained to analyze app performance and trends, typically for a limited period.
Location Data: Retained for active sessions or until you disable location services.
Data is securely deleted or anonymized once retention periods expire or when no longer needed.
The TourenUp App uses cookies and similar technologies to enhance user experience:
Essential Cookies: Required for app functionality, non-disableable.
Performance Cookies: Analyze app usage to improve performance.
Personalization Cookies: Store preferences for a customized experience.
Advertising Cookies: Deliver relevant ads and measure effectiveness.
You consent to cookies by using the app but can modify preferences via device settings.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and restricted access controls. We regularly review and update our security practices to ensure the continued protection of your data.
This Privacy Policy may be updated from time to time to reflect changes in our practices, technologies, or legal requirements. The latest version will always be available on our website and within the app. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
If we make significant changes to this policy, we will notify you through the app or via email, as appropriate.
If you have any questions, concerns, or suggestions regarding this Privacy Policy or the processing of your personal data, please contact us at:
- Email: denis@touren.tech
We are committed to working with you to resolve any privacy-related issues and appreciate your feedback on our data protection practices.
